April 13, 2015 at 12:14PM
"Automobiles were designed to fall apart. A story tells of Henry Ford's buying scrapped Ford cars..." #readingToday

Automobiles were designed to fall apart. A story tells of Henry Ford's buying scrapped Ford cars and having his engineers disassemble them to see which parts failed and which were still in good shape. Engineers assumed this was done to find the weak parts and make them stronger. Nope. Ford explained that he wanted to find the parts that were still in good shape. The company could save money if they redesigned these parts to fail at the same time as the others.

Design of Everyday Things Revised, Don Norman