April 01, 2015 at 01:26PM
"Requirements made in the abstract are invariably wrong." #readingToday

The hardest part of design is getting the requirements right, which means ensuring that the right problem is being solved, as well as that the solution is appropriate. Requirements made in the abstract are invariably wrong. Requirements produced by asking people what they need are invariably wrong. Requirements are developed by watching people in their natural environment.

Design of Everyday Things Revised, Don Norman´╗┐