March 30, 2015 at 01:12PM
To understand human error, it is essential to understand social pressure." #readingToday

A subtle issue that seems to figure in many accidents is social pressure. Although at first it may not seem relevant to design, it has strong influence on everyday behavior. In industrial settings, social pressures can lead to misinterpretation, mistakes, and accidents. To understand human error, it is essential to understand social pressure.

Design of Everyday Things Revised, Don Norman´╗┐