"MagicBand contains sensors that let guests swipe onto rides and allow Disney to pinpoint their location." #readingToday The MagicBand contains sensors that let guests swipe onto rides and allow Disney to pinpoint their location. At Be Our Guest, they're what enable the radios in the table and ceiling to triangulate your location so your server can find you. If Disney decides to install those sensors throughout the park, a new world of data opens up. They could have Mickey and Snow White find you. They might use the park's myriad cameras to capture candid moments of your family—enjoying rides, meeting Snow White—and stitch them together into a personalized film. (The product teams called this the Story Engine.) But they might also know when you've waited too long in line and email you a coupon for free ice cream or a pass to another ride. And with that, they'll have hooked the white whale of customer service: Turning a negative experience into a positive one. It recasts your memories of a place—that's why casinos comp you drinks and shows when you lose at the tables.